About the Role 

You will:

• Provide aftercare services to Aboriginal and Torres Strait Islander individuals who have been referred following a suicide attempt or suicidal crisis in line with agreed Service delivery model.
• Provide advocacy services that support and encourage clients to access a range of social health and welfare services, which include other Nunkuwarrin Yunti programs and external agencies.
• Develop and maintain an extensive range of social support networks to assist with accessible and equitable pathways for Aboriginal and Torres Strait Islander families seeking appropriate services.
• Provide inclusive, client driven case management (short and longer term) for people with complex and/or multiple social health needs.
• Ensure strong linkages and brokerage activities are undertaken with internal and external services related to key performance outcomes of the program.
• Work in partnership with counsellors, psychologists, social workers and clients within a social and emotional well-being casework framework.
• Provide education/awareness presentations to families and the wider community as required.
• Promotion of the service through networking, education and presentations to ensure the continued visibility of the service and ongoing referrals from other agencies.
• Additional periodic or ongoing activities that may arise during the tenure of the role to meet client needs or otherwise as requested of the team manager.

About You

You bring:

• A Minimum of Certificate IV recognised and relevant qualification (i.e. Community Services, Social Work, Mental Health or similar).
• Comprehensive knowledge and understanding of social and emotional well-being issues affecting Aboriginal & Torres Strait Islander people in an urban setting.     
• Building the capacity of local Aboriginal and Torres Strait Islander communities and service providers to care for and respond to social disadvantage, including suicides and traumatic incidents in their community
• Experience in working with Aboriginal people and/or communities.
• Experience in working in a primary health care service, community setting or human services organisation.

• Experience in providing effective and well-informed advice, assessment, advocacy, liaison and referral to community services.
• Proven well developed written and verbal communication skills and the ability to communicate effectively with clients, colleagues and external agencies.

• Ability to liaise, network and negotiate with a range of human service organisations and government agencies.  
• Ability to deal with people with high and complex needs and the ability to deal with conflict constructively.
• Demonstrated experience in managing a diverse range of tasks and competing priorities, working with minimal supervision and working as a member of a team.
• Competent in the use of information and communication technology including MS Office.